The University of Manchester completed implementation and roll out of ExLibris’ Leganto reading list system, branded Reading Lists Online (RLO), to staff and students in September 2019. We use the Digital Content Store (DCS) to manage our digitisation collection. The Reading List Team provides an integrated reading list management and resource acquisition service, ensuring simplified requesting for academic staff and streamlined access for our students.
Requesting of digitisation is via RLO, with digitisation delivered via the reading list. Full integration between the DCS and Leganto provides a robust solution ensuring compliance. While copyright compliance is automatically checked on the submission of a request, we have configured the system to allow requests to be submitted even if compliance is not met as alternative solutions are always investigated.
Digitisation requests are placed by teaching staff via their reading list in RLO
Add citation to the reading list, click to open the item and click on the Digitisation request link to open the request form
- Fill out the chapter and page number details and click Submit
- The entry on the reading list now shows a Digitisation in Progress tag
Digitisation requests appear in the DCS as New Academic Requests and are actioned by the Reading List Team
- Requests are checked for electronic availability, and rejected and deleted if an eBook can be purchased
- Requests for items not available electronically will be processed by the team, and sourced vis EHESS or scanned in-house if unavailable from The British Library
Once the link for the digitised item has been generated on the DCS, the link within RLO will automatically generate overnight. If required urgently this can be done manually within our LMS, Alma.
Issues encountered since integration
Reluctant teaching staff
Prior to the implementation of RLO, submission of requests was via a web form with DCS links sent directly to the staff member. The fact that a Reading List is now required to place a request was not always welcome and teaching staff argued against having a list in place. We have worked with our academics to overcome this resistance, creating reading lists for the addition of digitised items and providing links to these lists alongside user guides. We also offer 1-1 training sessions and email support, all of which highlight the advantages of the new system and the ease of ordering digitisation.
Ebook available to purchase
When digitisation is requested, we first check to see if we can purchase an eBook of the required title. Under the previous email request system, we had no need to access the DCS if an item could be purchased. However, the process is now more time-consuming as we must reject and delete the DCS request and remove the Digitisation in process tag from the citation within Alma if an eBook is to be purchased.
After discussions with ExLibris we are currently testing workflow and configuration amendments to reduce the processing time of requests where an ebook can be purchased.
ISBNs do not match in the DCS and Leganto/Primo
When a digitisation request is placed via Leganto, an existing DCS item for the same book/course should automatically locate and link, changing the status to Digitisation Approved. Often this does not happen and a new DCS request is created. This is due to mismatched ISBNs where the ISBN of the item previously digitised and held within the DCS does not match the ISBN of the item added to Leganto. This can occur when a metadata record holds multiple ISBNs, but only one is pulled through from Primo.
As a workaround we edit the citation in Leganto, adding the DCS link directly to the source field and a public note such as Digitised chapter to flag the item in the reading list. We then need to remove the new request which was created in the DCS and remove the Digitisation in process tag from the citation within Alma.
We are currently working with ExLibris and the CLA towards a solution to the ISBN mismatch issue.
We hope this post provides a useful overview of the Leganto/DCS integration and the workflow in use at The University of Manchester.
About the Authors
Linda Pover - Linda manages the coordination of Reading List team and all aspects of Reading List services; Reading List software support, Digitisation requests, High Demand requests, Reading List item procurement and e-Textbook programme assistance.
Shona Forbes - Shona provides assistance with all aspects of Reading List services; Reading List software support, Digitisation requests, High Demand requests, Reading List item procurement and e-Textbook programme assistance.