This Cookie Policy forms part of our Privacy Policy which can be viewed here.

 

Our websites cla.co.uk and licence.cla.co.uk (together, the “website”) use cookies and similar technologies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. Please see our Privacy Policy for more information.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. We also use similar technologies such as local storage and session storage. In this policy, we refer to these collectively as “cookies” unless stated otherwise.

When you visit our website, you will be presented with a consent banner. We set strictly necessary cookies without consent because they are essential to the operation of our website. We also set a limited number of cookies without your consent (see “Other cookies we use without consent” below). All other non-essential cookies, including advertising, targeting and cross-site tracking cookies, are only set after you give your consent through the banner.

The consent banner may offer various options, such as accepting all cookies, rejecting all non-essential cookies, or customising your choices for different categories of data collection (e.g., analytics, advertising personalisation). You can change or withdraw your choices at any time, as easily as you gave them, by using the cookie settings control on our website.

 

We use the following cookies

 

Strictly necessary cookies

These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to access restricted parts of our website. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our website. These cookies are exempt from the requirement to obtain consent.

Performance cookies

These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. These cookies are only set after you give your consent.

Functionality cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences. These cookies are only set after you give your consent.

Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests. These cookies are only set after you give your consent.

Other cookies we use without consent

Statistical purposes (analytics) cookies

First-party cookies whose sole purpose is to collect aggregate statistical information about how our website is used, in order to improve it, and where that information is not shared with any third party for their own purposes.  We do not require your consent, but you have the right to object free of charge at any time using the cookie settings control on our website.

Appearance and functionality cookies

Cookies that simply adapt how our website looks or works to your device or preferences. We do not require your consent, but you have the right to object free of charge at any time using the cookie settings control on our website.

The following cookies are active on the CLA website

You can find more information about the individual cookies we use and the purposes for which we use them in the tables below:

Cookie Description Organisation Duration Type of technology Cookie type Stored data
PHPSESSID This cookie is native to PHP applications. The cookie stores and identifies a user’s unique session ID to manage user sessions on the website. The cookie is a session cookie and will be deleted when the browser windows are closed. cla.co.uk Session HTTP Cookie Strictly Necessary Users unique session ID – which is randomly chosen.
cla-form-submitted This cookie is used to check if a user has access to a restricted page. No personal information stored. cla.co.uk 30 days HTTP Cookie Strictly Necessary User ID
cla_customer This cookie is used to remember the state of the “CLA Customer” toggle in header. No personal information stored. cla.co.uk Session HTTP Cookie Strictly Necessary User ID preference setting
CookiesScriptConsent This cookie is used to remember the state of cookie banner. cla.co.uk 30 days HTTP Cookie Strictly Necessary User ID cookie preferences
cla_user_licence_id This cookie is used to remember the user selected licence. No personal information stored. cla.co.uk Session HTTP Cookie Strictly Necessary No information stored
ApplicationGatewayAffinity Windows Azure cloud platform cookie used for maintaining user sessions. It enables web browser traffic to be kept assigned to single server during certain sections of website. Microsoft Azure Session HTTP Cookie Strictly Necessary User ID
ASLBSACORS and ASLBSA The ASLBSA cookie is used for session affinity by Azure Front Door. It ensures that a visitor consistently interacts with the same backend server instance, even if multiple instances are available. This cookie helps distribute traffic evenly across different origins. Azure Front Door Session HTTP Cookie Strictly Necessary User ID
cf_clearance This cookie is used by the CloudFlare service to identify trusted web traffic and override any security restrictions based on the visitor’s IP address. It is essential for supporting a website’s security features and in providing protection against malicious visitors. CloudFlare 1 year HTTP Cookie Strictly Necessary User ID
_cf_bm This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. CloudFlare 30 minutes HTTP Cookie Strictly Necessary No information stored
jwt-expiry It is employed to store the expiration date of the cla-jwt token. This cookie aids in maintaining accurate session timing and enhancing user experience by managing token validity efficiently. This cookie does not store any sensitive information, ensuring user privacy and data security. cla.co.uk 1 hour HTTP Cookie Strictly Necessary No information stored
cla-jwt The cla-jwt cookie is a distinctive token utilised within our license permissions system integrated into the website. It ensures seamless operation and access management. This cookie does not store any sensitive information, ensuring user privacy and data security. cla.co.uk 2 hour HTTP Cookie Strictly Necessary No information stored
cdlt_session Keeps this browser tied to the visitor’s licensing journey so they can resume it. CLA 30 days HTTP cookie (HttpOnly) Strictly necessary Signed session id
cla_triage_session Lets the visitor resume the question flow in this browser. CLA Until the visitor clears site data Local storage Strictly necessary Session id and flow version
cdlt_pending_promo Carries a campaign or QR promo through to checkout. CLA Until checkout, or until the visitor clears site data Local storage Strictly necessary Promo code, label, discount, and campaign name
cdlt_purchase_meta_<session id> Keeps the licence start date chosen at checkout, for the confirmation screen. CLA Until the tab closes Session storage Strictly necessary Licence start date
cla_analytics_consent Records whether the visitor allowed or refused analytics. CLA Until the visitor clears site data Local storage Strictly necessary Granted or denied
CookieScript consent cookie Records the visitor’s cookie choices. Already listed in the current policy, and also set on the licensing tool. CookieScript As listed in the current policy HTTP cookie Strictly necessary Consent choices
__stripe_mid Fraud prevention while the visitor pays. Set when the payment form loads. Stripe 1 year HTTP cookie Strictly necessary Device identifier for fraud prevention
__stripe_sid Fraud prevention for the payment attempt. Set when the payment form loads. Stripe 30 minutes HTTP cookie Strictly necessary Session identifier for fraud prevention
Recite.Persist Keeps the accessibility toolbar active across pages. Set only when the visitor opens the toolbar. Recite Me 365 days HTTP cookie Strictly necessary That the toolbar is open
Recite.Preferences Keeps the visitor’s accessibility settings. Set only when the visitor changes a setting. Recite Me 365 days HTTP cookie Strictly necessary Toolbar settings, such as text size or contrast
Cookie Description Organisation Duration Type of technology Cookie type Stored data
cla_element_experiments and cla_landing_cta Keeps the same button or heading wording for this browser. CLA Until the visitor clears site data Local storage Performance Experiment name, variant, and the wording shown
_clck Microsoft Clarity sets this cookie. It anonymously tracks visitor behaviour to enhance the browsing experience and website performance. The cookie gathers data on visitor numbers, source (where they came from), and pages viewed. Microsoft Clarity 1 year HTTP Cookie Performance User ID (anonymous)
_ga This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. Google Analytics 1 year 1 month HTTP Cookie Performance  User ID (anonymous)
_vwo_uuid_v2 This cookie name is associated with the product Visual Website Optimiser, by USA based Wingify. The tool helps site owners measure the performance of different versions of web pages. This cookie ensures a visitor always sees the same version of a page and is used to track behaviour to measure the performance of different page versions. Visual Website Optimizer (VWO) 1 year HTTP Cookie Performance  An anonymous ID
_vwo_uuid The _vwo_uuid cookie generates a unique ID for each visitor. It helps distinguish one visitor from another and is used for report segmentation in VWO. Importantly, it does not contain any personal data. Visual Website Optimizer (VWO) 1 year 1 month 4 days HTTP Cookie Performance An anonymous ID
_vwo_ds This cookie stores persistent user-level data for VWO Insights. Visual Website Optimizer (VWO) 3 months HTTP Cookie Performance An anonymous ID
_uetsid This cookie is used by Bing to track user interactions and conversions on websites. It helps optimize ad campaigns. Microsoft Advertising (formerly Bing Ads) 1 day HTTP Cookie Performance Unique session ID
SM A GUID cookie used by Microsoft Clarity to identify unique web browsers visiting their sites. This cookie is used to synchronize the MUID across Microsoft domains, and is also used for advertising, site analytics, and other operational purposes Microsoft Clarity Session HTTP Cookie Performance Unique session ID
CLID This cookie is installed by Microsoft Clarity. It identifies the first-time Clarity saw this user on any site using Clarity. Microsoft Clarity 1 year HTTP Cookie Performance User ID (anonymously)
MUID This cookie is installed by Microsoft Clarity. It identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes Microsoft Clarity 1 year HTTP Cookie Performance User ID (anonymously)
YSC This cookie is set by YouTube to track views of embedded videos. YouTube Session HTTP Cookie Performance User ID
_uetvid This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. Bing Ads 1 year HTTP Cookie Performance Unique, anonymized visitor ID
pardot The pardot cookie is set while the visitor is logged in as a Pardot user. The cookie indicates an active session and is not used for tracking. Salesforce Pardot session HTTP Cookie Performance User ID
_vis_opt_s The _vis_opt_s cookie tracks session creation for a visitor. It counts the number of times the browser was closed and reopened. Used for A/B testing, rollouts, personalization, and insights. Visual Website Optimizer (VWO) 100 days HTTP Cookie Performance A value that represents the number of browser sessions (e.g., 2 indicates the browser was restarted once).
AnalyticsSyncHistory Used to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries LinkedIn 1 month HTTP Cookie Performance User ID and time sync based on country
_ga_6E28TL5ZLG This cookie is used by Google Analytics to persist session state. Google Analytics 1 year 1 month HTTP Cookie Performance User ID
Secure-ROLLOUT_TOKEN Registers a unique ID to keep statistics of what videos from YouTube the user has seen. YouTube 180 days HTTP Cookie Performance Unique ID
PostHog local storage Measures how the tool is used. Configured not to set a cookie. Runs alongside Google Analytics. Set after the visitor accepts analytics. PostHog Until the visitor clears site data Local storage Performance Analytics identifier and event state
Cookie Description Organisation Duration Type of technology Cookie type Stored data
cla_first_touch Records how the visitor arrived, and sends that with analytics. CLA Until the tab closes Session storage Statistical purposes (analytics) Landing page, referrer, and campaign details
Cookie Description Organisation Duration Type of technology Cookie type Stored data
cla_purchase_<transaction id> Stops the purchase being counted twice. CLA Until the visitor clears site data Local storage Performance A flag. The name includes the transaction id
cla_exp_exposed Stops the same experiment being counted twice in this tab. CLA Until the tab closes Session storage Performance A flag. The name includes the experiment and variant
_ga Distinguishes visitors. Set through Google Tag Manager after the visitor accepts analytics. Google 2 years HTTP cookie Performance Random visitor identifier
_ga_<measurement id> Keeps the analytics session. Set through Google Tag Manager after the visitor accepts analytics. Google 2 years HTTP cookie Performance Session state
Cookie Description Organisation Duration Type of technology Cookie type Stored data
SRM_B SRM_B is a Microsoft cookie which identifies unique web browsers. These cookies are used for advertising, site analytics, and other operational purposes. Microsoft 1 year 24 days HTTP Cookie Targeting Unique ID
bcookie The bcookie cookie tracks user behavior across LinkedIn services and helps with ad targeting and analytics. LinkedIn 1 year HTTP Cookie Targeting Browser identifier ID
visitor_id699783 A Pardot cookie that appends a unique identifier for a website visitor, used for tracking purposes. The visitor_id699783 cookie tracks user interactions and helps personalize marketing content. Marketo (a marketing automation platform) 1 year 1 month 4 days HTTP Cookie Targeting An anonymous visitor ID
visitor_id699783-hash A Pardot cookie security measure that prevents malicious users from faking a visitor and accessing prospect information. The cookie contains the account ID and stores a unique hash Pardot 1 year 1 month 4 days HTTP Cookie Targeting An anonymous visitor ID
_fbp   The _fbp cookie is used to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website. Meta 3 months HTTP Cookie Targeting An anonymous visitor and browser ID
IDE The IDE cookie is used for advertising purposes. It registers and reports user actions after viewing or clicking on ads. Google DoubleClick 1 year HTTP Cookie Targeting An anonymous ID and language preferences
ANONCHK Set by Microsoft Bing to stores a user’s session ID and verifies clicks from ads on the Bing search engine. It’s also used for site analytics, reporting, and personalization. Microsoft 10 minutes HTTP Cookie Targeting Unique User session ID and click verification
li_sugr This cookie is used to track users as they interact with LinkedIn services embedded on websites, which can be used for analytics and targeted advertising purposes. LinkedIn 3 months HTTP Cookie Targeting Used to make a probabilistic match of a user’s identity with User ID
_gcl_au Used by Google AdSense for experimenting with advertisement efficiency across websites using their services Google AdSense 3 months HTTP Cookie Targeting Browsing behavior
MR This is a Microsoft cookie which we use to measure the use of the website for internal analytics. Microsoft 7 days HTTP Cookie Targeting Unique ID
lpv699783 pi.pardot.com cookie for tracking user activity on website. Pardot 30 minutes HTTP Cookie Targeting Unique ID
pum_alm_first_activity A cookie that remembers a user’s previous activity in relation to forms and popups. Popup Maker plugin 1 day HTTP Cookie Targeting Previous activity information based on User ID
pum_alm_popup_open_counts A cookie that remembers a user’s previous activity in relation to forms and popups. Popup Maker plugin 3 months HTTP Cookie Targeting Previous activity information based on User ID
pum_alm_last_activity A cookie that remembers a user’s previous activity in relation to forms and popups. Popup Maker plugin 1 day HTTP Cookie Targeting Previous activity information based on User ID
pum_alm_pages_viewed A cookie that remembers a user’s previous activity in relation to forms and popups. Popup Maker plugin 3 months HTTP Cookie Targeting Previous activity information based on User ID
MSPTC Microsoft cookie to track user behaviour on websites that display Microsoft ads. Microsoft 1 year HTTP Cookie Targeting Unique ID
loc AddThis sets this geolocation cookie to help understand the location of users who share the information. AddThis 1 year 1 month HTTP Cookie Targeting Unique ID geolocation
uvc addthis.com sets this cookie to determine the usage of addthis.com service. AddThis 1 year 1 month HTTP Cookie Targeting User ID
ln_or LinkedIn sets this cookie to registers statistical data on users’ behaviour on the website for internal analytics. LinkedIn 1 day HTTP Cookie Targeting Not specified.
CLAID This cookie is used to provide traffic, medium, source and campaign information when a user submits information into a website form. cla.co.uk 1 month HTTP Cookie Targeting Stores session traffic attribution details for the user using anonymous ID
VISITOR_PRIVACY_METADATA .youtube.com – This cookie is used to store the user’s consent and privacy choices for their interaction with the site. It records data on the visitor’s consent regarding various privacy policies and settings, ensuring that their preferences are honored in future sessions. YouTube 6 months HTTP Cookie Targeting User ID privacy settings
IDE The IDE cookie is used for advertising purposes. It registers and reports user actions after viewing or clicking on ads. DoubleClick 1 year HTTP Cookie Targeting User ID
UserMatchHistory LinkedIn Ads ID syncing LinkedIn 30 days HTTP Cookie Targeting User ID
UTM This cookie is used to provide traffic, medium, source and campaign information when a user submits information into a website form. cla.co.uk 1 month HTTP Cookie Targeting Stores session traffic attribution details for the user using anonymous ID
Utm_medium This cookie is used to provide traffic, medium, source and campaign information when a user submits information into a website form. cla.co.uk 2 month HTTP Cookie Targeting Stores session traffic attribution details for the user using anonymous ID
Cookie Description Organisation Duration Type of technology Cookie type Stored data
li_gc LinkedIn set this cookie for storing visitor’s consent regarding using cookies for non-essential purposes. LinkedIn 6 months HTTP Cookie Functionality cookie does not store any specific data itself
__atuvc The __atuvc cookie stores performed actions on a website. It helps track user interactions and actions related to sharing content. AddThis 1 year 1 month HTTP Cookie Functionality None
__atuvs Similar to __atuvc, the __atuvs cookie also stores performed actions on a website. AddThis 30 minutes HTTP Cookie Functionality An anonymous ID
_vis_opt_test_cookie The _vis_opt_test_cookie detects if cookies are enabled in the visitor’s browser. It also tracks the number of browser sessions. Visual Website Optimizer (VWO) Session HTTP Cookie Functionality None
_vwo_sn This cookie stores session-level information. Visual Website Optimizer (VWO) 30 minutes HTTP Cookie Functionality Unique user ID
test_cookie This cookie is set by DoubleClick (which is owned by Google) to determine if the website visitor’s browser supports cookies. Not specified in the provided list. 15 minutes HTTP Cookie Functionality None
VISITOR_INFO1_LIVE This cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites;it can also determine whether the website visitor is using the new or old version of the Youtube interface. YouTube 6 months HTTP Cookie Functionality Browsing behaviour
lidc LinkedIn sets the lidc cookie to facilitate data centre selection. LinkedIn 1 day HTTP Cookie Functionality An anonymous ID
_calendly_session Keeps the booking session while the visitor arranges a call. Set when the booking panel is opened. Calendly 21 days HTTP cookie Functionality Booking session