Our London office

Located at WeWork Tower Bridge, our London headquarters boasts spectacular views over the city, Tower of London, Thames, and St. Katharine’s docks. Our team enjoys the WeWork communal spaces, events, coffee, and balconies overlooking some of London’s most famous landmarks.

Care and inclusivity are important to our team. We have social events, paid volunteering days, and doggy day in the office. Our office is easy to get to – we’re within walking distance of Tower Hill, Tower Gateway, Aldgate, London Bridge and Liverpool Street stations, as well as bus and riverboat services. It’s also easy to find something to eat for lunch with many popular restaurants and bars nearby.

Our Edinburgh office

If you join our Edinburgh office, you can enjoy a beautiful view of the castle and Arthur’s seat. It’s also easy to find, with links to the Prince’s Street tram stop and Edinburgh Waverley station. Like the London office, our Edinburgh base has a fully equipped office and private meeting rooms, and many nearby cafes and restaurants for lunch.

Benefits we offer

27 Days holiday
27 days holiday

Plus all statutory public holidays

Holiday purchase scheme
Holiday purchase scheme
incentive scheme
Incentive scheme
flexible working
Flexible working
group personal pension plan
Group personal pension plan
Vitality healthcare insurance
Vitality healthcare insurance
Life assurance
Life assurance
Employee assistance programme
Employee assistance programme
Personal accident insurance
Personal accident insurance
Season ticket loan
Season ticket loan
cycle to work scheme
Cycle to work scheme
Volunteer days
Volunteer days

What else can you expect?

Hybrid working

We offer a hybrid working environment. Our team can work from home as well as the office, which is equipped with flexible work spaces. We find this encourages collaborative and productive work styles, and increases both efficiency and positivity.

Volunteering days

Our team comes together for annual volunteering days, where we help our local community to thrive. Charities we have worked with recently include: KIDS, Tree Time, Gorgie Farm, Trees for Cities, Edinburgh Botanic Gardens, and Vauxhall City Farm

Learning and development

We believe in providing learning and development opportunities for our team. We encourage everyone to take a minimum of 7 hours a year in training, and will help fund further qualifications where it’s relevant.

I joined CLA in June 2015 as a Receptionist. Over the following 8 years I have progressed through the company from a HR Administrator, to a HR Assistant and recently to a HR Advisor where I am now managing a new member of staff. It has been an amazing experience to work for a company where I can develop and enhance my career.

As an individual I am passionate about how people feel at work and I love that CLA matches my ideologies. Supporting individuals and helping them grow fills me with joy. CLA continues to invest in their employees which enables me to support individual’s needs.

I continue to grow at CLA and no two days are the same. CLA has a fantastic work life balance which helps me with a young family. I have had the same manager since joining CLA and he has helped create a pathway for my career. The team around me makes work enjoyable and makes me look forward to working each day.

Nicola Stalley
Nicola Stalley
HR Advisor

I first started at CLA 23 years ago and have thoroughly enjoyed my time working as a customer service administrator. I mainly work on the education licences but also spend some time on the business licences. I really enjoy my role which involves preparing education data, invoicing, processing new licences, speaking to customers and general admin work.

I work in a really friendly team and everyone at CLA are all very nice - it is a very pleasant place to work! My work also involves liasing with other departments and providing information to them when required. I get a huge amount of job satisfaction in everything I do here.

Shantilal Shah
Shantilal Shah
Customer Account Administrator

Since joining CLA in April 2020, I continue to enjoy my role within the Edinburgh Business Development team. Working with a range of businesses and organisations, I help to provide them with the appropriate licence solution to meet their individual requirements.

I have found CLA to be a very flexible and supportive employer, allowing staff to maintain a healthy and positive work / life balance while always ensuring communication channels are open and feedback encouraged. Regular companywide meetings ensure all staff are aware of direction and developments, departmental meetings are frequent and help me feel close to my own team and weekly 1:1s with my line manager facilitate personal support.

Knowing that CLA is part of the process of assisting copyright owners being paid fair royalties for the use of their work feels satisfying and I am proud of the small part I play in this.

Clare Hogg Licensing Executive
Clare Hogg
Licensing Executive

I joined CLA as a Customer Support Advisor back in the spring of 2019, supporting users of the Education Platform, our digital tool for teacher. I was fortunate enough to work directly with talented product managers and business analysts. At the same time, I collaborated with developers who build online applications for CLA’s customers.

Prior to joining CLA, my tech knowledge was patchy. When the company adopted Power BI, this enabled me to skill up even with limited coding experience. With the support of colleagues and the company, I’m now a Data Analyst and will take an advanced higher education course soon.

My increasing focus is on improving the data we collect, and better understanding our business processes. I’m developing statistics skills, and there’s always something new to learn. Recently I’ve worked on a project with AI developers who are working at the state of the art.

Image of George Hamilton-Jones
George Hamilton-Jones
Data Analyst

Current vacancies

Get in touch

London / Edinburgh
Always

If there are no current roles that are suitable, but you are interested in working for CLA please sign up here, send us your CV and we will keep you up to date with new opportunities.

Customer Support Advisor

London

Working closely with our Product Managers to address customer issues promptly, the role also involves onboarding new customers and nurturing existing ones for CLA's digital products.