CLA's role in the creative ecosystem

Over the past four decades, CLA has earned a reputation for excellence and innovation in rights and licensing, generating over £1.5bn in collective licensing revenues that have been distributed to over 200,000 authors, publishers, and visual artists. The work that CLA does is essential to the creative ecosystem.

CLA licences facilitate the efficient reuse of content by 12.7 million students and over 9.5 million employees in over 40,000 businesses, schools, and universities across the UK. With over 40 international agreements, CLA provides lawful and simple access to over 8 million print and online publications.

Act responsibly. Protect your organisation. Support creatives. Copy, Right.

Our vision

To become the provider of choice for rights, content, and licensing

Our mission

To help customers legally access, copy, and share the published content they need while also making sure that copyright owners are paid fair royalties for the use of their work

Copy, Right

Learn about our commitments, where our revenues go and our impact. 

Our values

CLA Values

Work for us

Find out more about what its like working at CLA and our current vacancies

Serving content users

We offer a growing range of services to content users in the academic, professional, and public sectors.

• Our blanket licences allow customers to copy and share extracts such as book chapters, journal articles, and press cuttings without having to seek permission from copyright owners each time.

• Our Check Permissions tool enables customers to see if the title they want to copy is covered by their licence.

• Our digital tools and workflow solutions support the management and delivery of content to end users.

Paying copyright owners

We are a not-for-profit organisation, so our revenue is paid out as royalties to copyright owners.

We work with our customers to gather information about what is copied, so we can pay the authors, visual artists, and publishers whose work is used.

Royalty payments provide copyright owners with an income that helps them to continue to produce the quality content that customers want.

Our members

We’re a not-for-profit organisation so the revenue we receive from selling licences and services is paid as royalties to the collective rights organisations we represent.

The information we collect from our customers about what they are copying helps us to allocate royalties to the copyright owners whose work is being used.

We currently have 4 member organisations – the Authors’ Licensing and Collecting Society (ALCS) and Publishers’ Licensing Services (PLS) – representing the rights of authors and publishers, respectively, and The Design and Artists Copyright Society (DACS) and PICSEL, who look after the rights of visual artists. We use information about what licensed content users copy, so we can pay royalties to these organisations who distribute the money to their members – the individual authors, visual artists, and publishers.

You can read more about our distribution model and our most recent annual distributions, in our Distribution Model Report.

ALCS logo

The Authors’ Licensing and Collecting Society (ALCS) is a not-for-profit membership organisation run by writers, for writers.

Public Licensing Services

Publishers’ Licensing Services (PLS) provides rights management services to the publishing industry.

DACS logo

Design and Artists Copyright Society (DACS) was established by artists for artists, DACS is a not-for-profit visual artists’ rights management organisation


The Picture Industry Collecting Society for Effective Licensing (PICSEL) is a brand new not-for-profit collecting society for pictures – established by rights holders for right holders

If you represent a Collective Management Organisation and are interested in adding your rights owners’ work to the CLA repertoire…

We accept, as members, CMOs that represent any relevant classes of rights owners.  CLA will open a window for any interested CMOs to apply for membership every January. For further information about joining please download the Membership Application Form or contact us.

Our board

Our Board comprises non-executive Directors nominated by the Authors’ Licensing and Collecting Society (ALCS), Publishers’ Licensing Services (PLS), Design and Artists Copyright Society (DACS), and Picture Industry Collecting Society for Effective Licensing (PISCEL) with an Independent Director and provision for additional appointments. All Directors must submit themselves for re-election at least every three years if they wish to continue serving and are considered by the Board to be eligible.

Board responsibilities

The Board meets five times a year and has set out a clear Schedule of Matters Reserved in order to ensure its overall control of our affairs. These include the determination of strategy, the approval of financial statements, any acquisitions and disposals, authority levels for expenditure, treasury policies and risk management. We provide insurance coverage and indemnities for Directors and officers. All new Directors attend an induction programme to develop their knowledge and understanding of the Group’s culture and operations. The programme will usually include an overview of the operations, Board processes, and meetings with our management team.


Rosie Glazebrook
- Co-Chair

Rosie was appointed Co-Chair of the CLA Board on 1st June 2019 and reappointed for a second term in 2022.

Rosie is currently Chief Executive of the Commonwealth Enterprise and Investment Council, and in 2022 completed 5yrs as a Civil Service Commissioner and second term as a Council Member, General Optical Council and Chair of a Research Ethics Committee for NHS Health Research Authority. Before building her extensive non-executive career in the private, public and voluntary sectors, Rosie worked in the publishing world and until recently was a Trustee and Chair of the Development Board of Book Aid International.  Since March 2019, Rosie has been Chair of Publishers’ Licensing Services.


Jackie Freeman

Jackie joined the board in April 2023 and is the Chair of the Audit & Risk Committee.

Jackie is a Chartered Accountant bringing over 30 years of commercial and third-sector experience having worked in the retail, hospitality and not-for-profit sectors.  She was formerly the Finance Director of PizzaExpress and her last senior appointment was as Executive Director of Corporate Services for the Charity Marie Curie. In that role, she had responsibility for IT, HR, Legal and Governance, Property and Procurement in addition to Finance.

Jackie is a trustee of Age UK and The Roundhouse Trust and chairs their Finance, Risk and Audit and Business Audit and Risk committees respectively. She was formerly Chair of the Finance and Risk Committee for Shape Arts.

Jackie now combines her governance roles with working as a portfolio CFO in both the commercial and not-for-profit sectors, helping SME businesses grow and develop.


Neil Burgess

Neil Burgess is an agent, editor and curator who has been involved in photography for thirty-five years. Originally working in the public sector he was the Director of Liverpool’s Open Eye gallery for five years before becoming the founding Director of Magnum Photos London. He later became the Bureau Chief of the parent company Magnum Photo’s Inc in New York. In the mid-1990s he founded NB Pictures which has represented some of the world’s best-known photographers, including Sebastiao Salgado, Don McCullin, Nick Danziger, Annie Leibovitz and Simon Norfolk. He has twice served as Chairman of World Press Photo’s international jury and taught workshops in journalist photography for them and for the British Council. He joined the Board of DACS in 2017.


Tom Chatfield – Co-Chair

Dr Tom Chatfield is a British writer, broadcaster and tech philosopher. His seven books exploring contemporary culture—most recently Live This Book! (Penguin) and Critical Thinking (SAGE Publishing), researched as a Visiting Associate at the Oxford Internet Institute—are published in over two dozen languages. In October 2017, he signed a two-book deal to write international conspiracy thrillers set in the world of the dark net for Hodder.

Tom is interested in improving our understanding of digital technology, and its uses in policy, education and engagement. A launch columnist for the BBC’s worldwide technology site, BBC Future, Tom writes and commentate widely in the international media, as well as guest lecturing at universities in the UK and Europe. He is a regular on BBC radio and television, and broadcasts around the world.


Andrew Freeman

Andrew is Vice President, Secondary Schools Portfolio in the School Qualifications Division at Pearson.

He is responsible for the product teams who develop GCSE and A-Level qualifications for the UK and international markets as well as digital and print resources and services for secondary schools in these markets. Andrew has spent more than 20 years in the education sector with Prentice Hall, Collins, Trinity College London and Pearson, holding a variety of senior roles, as well as spending 4 years with the art and design publisher, Thames and Hudson.


Mark Majurey

Mark Majurey is Commercial Director & VP at Taylor & Francis Books and is the Global Channel Lead for eBooks, as well as the Global Lead for Rights & Licensing. Mark has worked in academic publishing across journals and books businesses, spanning a variety of senior roles, for over 28 years and led and oversaw the creation of the current T&F eBooks platform ( Mark is also a director on the Publishers Licensing Services (PLS) Board, the International Publishers Rights Organisation (IPRO) Board, and was Chair of the Book Industry Communication (BIC) 2011-2016.


Catherine Quinn

Catherine has worked in senior leadership roles for over 20 years in a career that has crossed sectors, from research, science and technology, and higher education to professional services and national institutions.

Prior to her appointment as Private Secretary to The Duchess of Cambridge in 2017, Catherine spent four years as Chief Operating Officer and Associate Dean at Oxford University’s Saïd Business School, where she had also studied earlier for her MBA.  Previous to this, she was Chief Executive of The Middle Temple, which combined the running of educational, not-for-profit activities with the oversight of a heritage estate and commercial property portfolio in central London.  In her past career, she has led the grant-giving operations of The Wellcome Trust, a global charitable foundation, and directed Oxford University’s institution-wide research-related services.  At Oxford, Catherine was closely involved in the development of the University’s Intellectual Property policy, IP licensing and spin-out companies.

Catherine has served in non-executive roles on the Boards of a number of national institutions, including The Met Office and The Charity Commission.  In addition to being an Independent Director for CLA, she currently serves on the Boards of The National Physical Laboratory and CPI Ltd, and she is a Trustee of The Royal Academy of Dance.

Photo of Mat Pfleger

Mat Pfleger
- Chief Executive

Mat Pfleger is the Chief Executive of CLA and has over 25 years experience in leadership roles across the rights and content industries. As part of the leadership team at CLA, Mat has evolved CLA to become a digital and customer-focused business that simplifies copyright for both users and creators of content.

Susan Voss

Susan Voss is the Legal and Compliance Director/DPO for Bauer Media (UK).

Susan is responsible for managing teams across Data Protection (UK and Nordics) and Syndication & Licensing.  Susan is part of the legal team and specialises in commercial law, property, copyright, privacy and regulatory compliance issues.  She has worked at Bauer Media for 22 years in a variety of compliance roles.  She is also a trustee for Bauer Media’s Cash for Kids charity.


Barbara Hayes
- Observer

Barbara is Chief Executive at the Authors’ Licensing and Collecting Society, the UK rights management society for writers of all genres of literary and dramatic copyright works. She joined ALCS in 2004 spending over 17 years developing and heading up their advocacy programme supporting authors’ rights both in the UK and internationally. She is currently Chair of the Society of Audiovisual Authors in Brussels and Chair of PLR International.


Paul Seheult
- Observer

After graduating with an honours degree in Fine Art, Paul Seheult began as an editorial photographer for educational publishers and as a commercial photographer for the vibrant creative sector in Sussex. His editorial work and travels led to the creation of his picture library containing both his work and that of a growing network of photographer friends. His photo libraries have been members of BAPLA for over 25 years. Paul has been an Executive Director of BAPLA for much of that time, representing the interests of the small libraries and agencies. He is now the CEO of PICSEL, a new collecting society for image rights holders, bringing equitable competition to the sector, made possible by the introduction of the UK Collective Rights Management regulations transposed in 2016.


Christian Zimmerman
- Observer

Christian Zimmermann is Chief Executive of DACS. He has spent his career protecting artists’ rights, having worked at DACS for 16 years. He is a qualified solicitor in the UK and Germany with a Masters in Intellectual Property Law. Before joining DACS in 2006, he worked at the Association of Photographers (AOP).

As a skilled and experienced negotiator, Christian has defended and advocated for artists’ rights throughout his career. He led negotiations with the government to fully implement the Artist’s Resale Right in 2012 which culminated in more artists and beneficiaries being able to benefit from the Right in the long term. He also steered DACS through an industry wide valuation with the Copyright Licensing Agency to protect visual artists share of collecting licensing revenue.

James McConnachie

James McConnachie

James McConnachie is a writer and a non-executive director of the Authors’ Licensing and Collecting Society, currently serving as chair of the Finance and Audit Committee. Since 2012 he has been editor of the Author, the journal of the Society of Authors, tracking industry trends and developments in copyright law and technology, with a focus on the rights and interests of working authors. For the last 15 years, he has reviewed non-fiction for the Sunday Times, and has written for many other publications, notably the Spectator and Times Literary Supplement. He is currently working on a book about a Himalayan mountain.

Photo of Okechukwu Nzelu

Okechukwu Nzelu

Okechukwu Nzelu is a Manchester-based writer. In 2015 he was the recipient of a Northern Writers’ Award from New Writing North. His debut novel, The Private Joys of Nnenna Maloney (Dialogue Books, 2019), won a Betty Trask Award; it was also shortlisted for the Desmond Elliott Prize and the Polari First Book Prize, and longlisted for the Portico Prize. In 2021, it was selected for the Kingston University Big Read. His second novel, Here Again Now (Dialogue Books, 2022) was shortlisted for the Royal Society of Literature Encore Award and longlisted for the Polari Prize, the Jhalak Prize and the Diverse Book Awards. He has made several appearances on national radio, and is a regular contributor to Kinfolk magazine. He is a Lecturer in Creative Writing at Lancaster University, and a non-executive director at ALCS and CLA.

Photo of Tom West

Tom West – Observer

Tom West is Chief Executive of Publishers’ Licensing Services (PLS).  He has over two decades experience in collective rights management, representing the interests of publishers and promoting respect for copyright, previously as PLS’ Chief Operating Officer. He has played a leading role in the development and implementation of PLS strategy and services; working closely with publishers, licensing partners and other stakeholders to oversee the distribution of over £400m in licensing revenues to publishers during that time.

Board committees

The Board governs through a number of statutory Board Committees – the Audit and Risk, Remuneration and Nominations Committees – to which certain responsibilities and duties may be delegated. These Committees are properly authorised under our constitution to take decisions and act on behalf of the Board within the parameters laid down by the Board. The Board is kept fully informed of the work of these Committees, and any issues requiring resolution will be referred to the full Board as appropriate.

Audit and Risk


People and Remuneration

Our senior leadership team

Photo of Mat Pfleger

Mat Pfleger
- Chief Executive

Mat Pfleger is the Chief Executive of CLA and has over 25 years experience in leadership roles across the rights and content industries. As part of the leadership team at CLA, Mat has evolved CLA to become a digital and customer-focused business that simplifies copyright for both users and creators of content.

Photo of Tony Johnson

Tony Johnson

Tony Johnson joined CLA in April 2021 as Chief Technology Officer. Tony has over 20 years experience operating in senior Technology leadership roles. He is a highly commercial technologist who has delivered major technology and digital transformation across large scale global organisations in both the Retail and Media sectors. Most recently, as Senior Vice President, International IT at 20th Century Fox he oversaw the digital transformation of Fox’s international sales, marketing and distribution businesses. As CTO at CLA, Tony is responsible for designing the Technology strategy and roadmap, with a focus on delivering customer-centric technology solutions that are pivotal to the overall success of the organisation.

Sarosh Daruwala
- Finance Director

Sarosh qualified as a Chartered Accountant in 1999 with Kingston Smith, a mid tier UK accounting practice. After qualifying he gained industry experience working for Enron as a Finance Specialist and then for Right Managements Consultants Ltd as an European Controller. Experience was then gained managing finance teams for both UK and EMEA accounts functions at small and medium sized business services companies where the focus of the work was transforming an underperforming finance function and providing financial insight to business decisions and strategy. Sarosh joined CLA as the Head of Finance in 2016 and was promoted to Finance Director in March 2021 and is accountable for the full finance function which includes budgeting, forecasting, statutory accounts and internal controls.

Serena Dederding – General Counsel

Serena joined CLA in June 2023 as General Counsel. Serena has over 15 years legal and commercial experience across multiple sectors and has held senior positions at South East Water, the global digital transformation consultancy Kin + Carta plc (formerly St Ives plc) and The Economist Group, where she worked both in London and in Geneva, Switzerland.

In her role as General Counsel, Serena is responsible for the legal and policy functions at CLA. Serena is also chair of CLA’s Data Governance and Policy Committee.

Serena is a Chartered Governance Professional and member of the Chartered Governance institute, formerly known as ICSA.

Justin Manton

Justin Manton
- Commercial Director

Justin has over 20 years of experience in successfully leading and managing commercial departments in the content and licencing industry.

During that time, Justin has worked for some of the largest and most cutting-edge media content organisations including, Getty Images, Press association and News Corp-owned Storyful.

Justin joined CLA in July 2020, and leads the commercial strategy and vision for the organisation.  He is also responsible for product strategy, roadmap.

Andy Martin
- HR Director

Andy Martin is the HR director of CLA and has over 25 years of experience in leadership roles across the not-for-profit and content industries. As part of the leadership team at CLA, he has supported the evolvement of the company to become a digital and customer focused business ensuring that CLA’s culture provides employees with the skills and opportunities to thrive.

Work for us

Who we represent

Corporate documents

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