Information seeking and consumption 2023 study Home working has increased information sharing and re-use and the rate of work-related content sharing has tripled since 2016. Yet, surprisingly employees potentially average 56.9 copyright infringements per week when organisations are unaware or unprotected by a copyright licence. We are publishing the key findings of this report from analyst firm Outsell and commissioned by our partner Copyright Clearance Center (CCC), to share cumulative insights about how copyright content is reused and shared in the workplace, to help you to assess your risk. The study surveyed knowledge workers at companies headquartered in major countries including the United States, Japan, Germany, United Kingdom, Austria, The Netherlands, India, Korea, Denmark, and Switzerland and focused on sectors including Consulting and Professional Services, Utilities, Finance, Law Firms, and Life Sciences and others. How much do employees share information, how is it sourced and what does it mean for your organisation? 56.9 instances of sharing per week V 5 instance in 2016 15 is minimum number of people content is shared with 49% of shared content is externally sourced compared to 36% in 2016 56.9 potential copyright infringements per employee per week compared to 18 in 2016 What is the impact of remote working on content sharing? 55% reported working remotely said there was an increase in sharing of content due to remote working 23% of surveyed employees reported a fully remote work setting, while 41% indicated a hybrid environment Email attachments are still popular for sharing information, but more employees now prefer collaboration tools Executive workers share more content than management 11.6 instances of content sharing per week v management at 7.1 20.1 is the minimum number of people content is shared with compared to management at 13.4 125.9 potential copyright infringements per employee per week v managers at 46.6 71.8% More People are Being Shared with by Executives in 2023, Compared with 2020. The ways employees are sharing information at work are changing 41% share as email attachment compared to 44% in 2016 16% use a link in an email compared to 18% in 2016 33% use collaboration tools most often compared to 6% in 2016 Make sure you are protected against the risk of copyright infringement We can help you manage the risk and will give you blanket permission to use content from millions of publications giving you peace of mind. You should speak to our team directly if you, or anyone in your organisation, does the following: Receive, access (including online) or share press cuttings Copy or print articles from websites or other digital content Email copies of articles or extracts from publications Store copies of articles or reports on an intranet Photocopy or scan content from books, magazines or journals The extracts from the study are reproduced here by kind permission of Outsell and Copyright Clearance Center (CCC) View or download the full original publication here. Speak to our team Discuss your options and start your copyright licence application Contact Do you need a licence? If you or anyone in your organisation copies or shares published work, it's likely you need a copyright licence. Do you need a licence? Complying with copyright Learn more about copyright, copyright infringement and Intellectual Property. What is copyright? Do you need a licence? Select your industry Select your industry Options Business Education Public Sector
